We specialize in packaging a tour according to your travel trends, ensuring that you receive your preferred food, entertainment , accommodation and conveyance.
Thank you for choosing Gallivant Journeys for your travel and booking needs. We strive to offer exceptional services to ensure your journeys are enjoyable and hassle-free. This Refund Policy outlines the terms and conditions related to refunds for our services, including hotel bookings, flight tickets, local transport, and tour packages. By availing of our services, you agree to the terms set forth in this policy.
Gallivant Journeys operates on a 100% advance payment model for all bookings and services. Refunds, if applicable, will be processed according to the terms outlined below. Please note that certain services may have specific terms and conditions that supersede this general policy. In such cases, the service-specific terms will apply.
Refunds are subject to the following conditions:
Hotel Bookings: Refunds for hotel bookings will be granted only if cancellations are made within the hotel's stipulated cancellation period. Any cancellation beyond this period may result in partial or no refund, as per the hotel's policies.
Flight Tickets: Refund eligibility for flight cancellations depends on the airline's refund policy. Non-refundable tickets or tickets cancelled outside the airline’s permissible refund window are not eligible for a refund. Service charges applied by Gallivant Journeys are non-refundable.
Local Transport Bookings: Refunds for local transport bookings are possible if cancellations are made at least 48 hours before the scheduled service. No refunds will be granted for last-minute cancellations or no-shows.
Tour Packages: Refunds for tour packages will depend on the cancellation timeline:
100% refund for cancellations made more than 30 days before the start date of the tour.
50% refund for cancellations made between 15 and 30 days before the tour start date.
No refund for cancellations made less than 15 days before the tour start date.
Certain services are non-refundable, including but not limited to:
Promotional offers and discounted packages.
Customized or special itineraries tailored to individual preferences.
Third-party activities or events booked through Gallivant Journeys.
Refund Request: To initiate a refund, customers must submit a written request to our customer support team at [email address/phone number].
Documentation: The request should include booking details, proof of payment, and the reason for cancellation.
Processing Time: Refunds will be processed within 7-14 business days from the date of approval, depending on the payment method used.
Refunds are subject to the deduction of the following charges:
Administrative fees.
Payment gateway charges (if applicable).
Cancellation charges imposed by hotels, airlines, or other service providers.
Gallivant Journeys shall not be held liable for refunds in cases of force majeure, including natural disasters, pandemics, government restrictions, or any unforeseen events beyond our control.
Gallivant Journeys reserves the right to amend this Refund Policy at any time without prior notice. Customers are advised to review the policy periodically.
For any queries or assistance regarding refunds, please contact us:
Address: ABC Road, Jaipur, Rajasthan, India
Email: [Your Email Address]
Phone: [Your Phone Number]
By booking services with Gallivant Journeys, customers acknowledge that they have read, understood, and agree to the terms of this Refund Policy. We appreciate your cooperation and look forward to serving you.
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